Bits 'n PCs
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  Ben Poppy
Carol Hrusovszky
John Hrusovszky
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Other Bits 'n PCs Services
About Bits 'n PCs
    
     Testimonials
  "I needed all 4 of our offices hooked together on a secure network and only had 5 days to complete this job. Thank you, Bits 'n PCs, for making this project so smooth and efficient. I will outsource all our networking needs to you guys from now on!
- Jack Hemrich - Stevens Point

"When I contacted Bits 'n PCs to set up my small business network I was surprised as to how professional and how knowledgeable and friendly your entire team was. I will definitely use your services in the future!
- Kathleen Marcus - Wausau


"When our home computer became infected with a virus, I did not know what to do as all my records were on my computer with no backup. I was so pleased with your company being able to save my information and fix my computer. I will be using your company for routine computer maintenance from now on."
- Stanley Johnson - Marshfield
     Remote Support Technicians
 
Many of the services Bits 'n PCs offers can be performed remotely so you do not have to worry about bringing your computer into one of our technical centers * . This not only means you don't have to figure out what plugs into where when you get it home, but it also keeps the cost of our top-of-the-line services affordable and worthwhile to you as well. Below is a list of many of the remote services we can perform to keep your computer in great shape.
 

Our remote services techs can perform a wide variety of tasks to meet your needs. 

  
Spyware Removal
Do you have a feeling you're being watched?  Spyware has become a big problem and one that is not easy to deal with.  Our remote services techs are ready to hunt down these pesky intruders and eliminate them!

Your tech will... 

  • Search and locate the spyware on your computer
  • Remove the spyware program from your system
Spyware Removal

Virus Removal
The doctor is in!  Our remote services techs are experts at virus removal.  A tech will connect to your computer, find the virus, destroy the virus and get you back in action. 

Your tech will... 

  • Search and locate the virus on your system
  • Remove the virus from your computer
Virus Removal

Internet Connection Assistance
Out of touch?  No problem.  Our remote network and Internet service techs can get you back online...fast!*

Your tech will... 

  • Perform a full diagnostic of your existing Internet service
  • Troubleshoot to determine the nature of your problem
  • Repair the problem and get you back online
Internet Connection Assistance

Wireless Network Repair
Is your wireless network down?  Our remote network techs have seen it all.  A tech will connect directly to your system and have you back on track in no time!

Your tech will... 

  • Diagnose and troubleshoot to determine the problem.
  • Repair your network.
Wireless Network Repair & Installation

Computer Repair
Is your computer too slow, not responding, crashing, or just acting strange?  Our remote techs can help!

Your guru will... 

  • Diagnose and troubleshoot to determine the problem  
  • Repair the problem
Computer Repair and CleanUp

Software Assistance
Do you need help installing, removing or configuring your productivity software?  A remote service tech can get you on the right track!

Your tech will...  

  • Assist with software installation, troubleshooting or repair for one software title (i.e., Excel, FrontPage, Fireworks, Quick Books, Outlook, etc.)  Operating system software is not included in this service.
  • Assist with configuration of your new software
Software Assistance

Peripheral Installation 
Our remote techs can assist you with the set up and installation of a wide variety of computer peripherals.  From printers and faxes, to keyboards and cameras, our gurus have you covered!

Your guru will... 

  • Assist with the installation of one peripheral device (camera, printer, mp3 player, etc.)
  • Assist with the configuration of your new peripheral
Peripheral Installation

Network Security Check
Is network security on your mind? Well, it should be!  Your network might not be as secure as you think it is. Personal or client data could be at risk. Play it safe and get a remote tech to assist you now. 

Your tech will... 

  • Examine your computer to locate and remove any file sharing programs
  • Determine if the proper encryption and SSID are enabled on your existing network
  • Check your firewall to be sure it is working properly
Network Security Check

Computer Maintenance
Need a tune up?  Our remote techs can get your computer running in top form.   

Your tech will... 

  • Adjust your system settings for the fastest and smoothest performance possible
  • Clean up your hard drive and free  more space.
  • Apply the most recent security updates and patches for your operating system.
Tune-Up

General Security Check
Personal Security  Our remote techs can get your computer running securely.   

Your tech will... 

  • Update your system with the current operating system security updates
  • Determine if your firewall is enabled
  • Check your antivirus software to be sure it is working properly
    Check your system for any file sharing programs
  • Check your instant messaging settings for common security mistakes
  • Review your computer's history of visited web sites and offer suggestions on which ones to avoid in the future
  • Search popular web sites like YouTube, MySpace and Yahoo for your personal information
  • Offer advice and suggestions on how to best keep you and your family safe online
General Security Check

What if you don't know what's wrong? 
If you are not sure what is wrong with your computer or if you need a variety of services performed, one of our techs can help.  

Our tech will...

  • Connect to your computer to diagnose and troubleshoot a wide variety of issues.
Computer Diagnosis

 

 
* Please note: A high speed internet connection is required so our tech can properly connect to your computer.
 
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